STORE TOUR INNOVATION A physical, virtual and social adventure
The future of retail is experiences.
We present experiences that tell a story beginning with the narration by an expert guide.
We focus on seven pillars of retail excellence in experience retailing, which are:
- The human touch
- Technology
- Store design
- Brand history
- Staff training
- Customer Management
- Change
On each visit there will be a meeting with the store manager or company representative.
Our host
Daniel Hodges
Technology futurist, investor and founder and CEO of Consumers in Motion Group (www.CiMTours.co) which is the parent company of Retail Store Tours (www.retailstoretours).
Dan has distinguished himself as one of the world’s leading business futurists by accuarately predicting and monetizing the pfofound ways in which technology has impacted consumer behavior during the last twenty-five years. In response to the pandemic, he founded “On The Frontline” by World Retail Forum (www.worldretailforum.com) in February 2020 for the purpose of “learning together to recover stronger from COVID-19”. Retailer and brands from over fifty countries participate in the twice monthly live events
“American Dream”
October 14th
10:00 hrs
Mark Ghermezian, Co-CEO of American Dream – The Ultimate Experience Center. A world-class retail and entertainment destination, American Dream is redefining the customer experience in shopping and leisure with a unique combination of retail, dining, technology, entertainment and attractions – all in one location.
(English with Spanish subtitles)
Presented by:
Daniel Hodges
CEO & Founder
Retail Store Tour
Presented by:
Daniel Hodges
CEO & Founder
Retail Store Tour
“Safe Shopping World, Madison Av.”
October 15th
10:00 hrs
Vibhu Norby, CEO of b8ta: new thinking on retail business models.
This tour examines the Seven Pillars of Retail Excellence through the prism of technology. Some companies are using technology to help customers navigate their stores, others are using it to engage customers in immersive sensory experiences, and still others are using it to push their brand stories
(English with Spanish subtitles)
“Grocery Store”
October 16th
10:00 hrs
The supermarkets of long aisles stocked with neat rows of packaged goods will soon be relics of the past. Innovative new groceries that offer locally sourced products and much.
Deeper experiences are transforming the customer journey. Using artificial intelligence, they predict with great accuracy what customers want to buy and tell them where to find it in the store. Studies in Germany have shown that customers buy 15 percent more while spending 25 percent less time shopping. Don´t you need to find out how this is being done?
(English with Spanish subtitles)
Presented by:
Daniel Hodges
CEO & Founder
Retail Store Tour
Presented by:
Daniel Hodges
CEO & Founder
Retail Store Tour
“Beauty – Earning Loyalty with Expertise & Service“
October 19th
10:00 hrs
If used to be that chaging your makeup regimen meant sitting at a beaty counter for hours, applying and removing differente combinations of foundation, eye shadow, and lipstick until you found just the right one. All lof that has been made obsolete by facial recognition software, hydration meters, Skin IQ, and even more advanced diagnostic capabilities. This tour brings you to the cutting Edge of virtual artistry and exteme personalization in the beaty industry.
(English with Spanish subtitles)
To receive more information send an e-mail to: cleon@antad.org.mx